SALES & DELIVERY POLICY
- Upon receipt of your order, your 3D-Flipbook account (Zero – Pro – Pro infinity) will be automatically activated. You will also receive an e-mail from us with login credentials and a mail from our payment processor (Paypal).
We grant you a 10-day trial where you can test and evaluate our product.
In this period you can decide if you want to purchase our product. After purchase we normally have a NO-REFUND policy. (exceptions: duplicate orders)
We evaluate every issue case-by-case. Contact us at sales@3D-Flipbook.com
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
What data is collected
Information you provide us
3D-Flipbook.com may collect the following personally-identifying information:
- contact information including name, email address, username and billing address
- preferences or settings that determine a consistent experience on our service
- your internet protocol (IP) address (collected when you convert a publication)
- feedback or requests for support/sales
The amount and type of information that 3D-Flipbook.com gathers depends on the nature of the interaction. For example, we ask visitors who want to convert a PDF into a flipbook to provide a username / email address. Those who engage in transactions with 3D-Flipbook – by purchasing a flipbook, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
Information we collect automatically
Like most website operators, 3D-Flipbook.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. 3D-Flipbook.com’s purpose in collecting non-personally identifying information is to better understand how 3D-Flipbook.com’s visitors use its website.
3D-Flipbook.com collects statistics about the behavior of visitors to its website and publications. We use the external services of Google Analytics and Clicky Analytics for these purposes. Both services are GDPR compliant.
How information is used
3D-Flipbook.com uses information it collects to deliver our service to you and continuously enhance your experience. If you are a registered user and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with our products. We primarily use our news blog, facebook and twitter to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via our chat now feature), we reserve the right to use it in order to help us clarify or respond to your request.
With whom information is shared
3D-Flipbook.com uses certain third-party services to enhance your user experience, collect public-information about visitors and collect and process payments securely.
3D-Flipbook.com discloses personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on our behalf or to provide services available at our websites, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using our websites and services, you consent to the transfer of such information to them.
Additionally, 3D-Flipbook.com may disclose personally-identifying information only in response to a subpoena, court order or other governmental request..
3D-Flipbook.com will not rent or sell personally-identifying information to anyone.
How you can control the information
3D-Flipbook collects personally-identifying information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not store credit card details that are entered at the time of purchase, that information is sent directly to Paypal (our payment processor) and we only store the necessary references to your account such that we can securely interact with our payment processor. You can control which information you supply at any time, with the caveat that it may prevent you from engaging in certain website-related activities.
Accessing, correcting, and deleting your personal data
You have certain rights with respect to your personal data, and we want to help you review and update your information to ensure it is accurate and up-to-date.
- Access: You can request more information about the personal data we hold about you and request a copy of such personal data here
- Rectification: If you believe that any personal data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
- Erasure: You can request that we erase some or all of your personal data from our systems here
How information is protected
3D-Flipbook takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Your account is protected by a password you set and are responsible for keeping safe. When entering information into our system such as passwords or financial information, all if this is done securely using SSL.
How you may contact us concerning our policies